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Why Just Having an Employee Handbook Won’t Cut It in 2019

Say you’re about to open a coffee shop or maybe even just opened. It’s a busy time and you’re making sure everything is just right. One of the biggest mistakes that new coffee shop owners make is taking employee development for granted. Everyone talks about employee handbooks (which are vital), but having a well thought out

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black coffee

Developing Good Employees

Once you’ve hired the right person, how do you develop them into a good employee? There are some basic philosophies about  Management Skills that all coffee shop owners need to understand. The first thing you need to realize is: the strong-arm style of management just doesn’t work! If you declare yourself supreme tyrant, if you are

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coffee shop design

The 14 Rules of Coffee Shop Design

Coffee shop design is an integral part of operating a specialty coffee business. Aside from coffee, what other reasons do people have for visiting a coffee shop? Ambiance and environment play a huge role in attracting customers through your doors.  We’ve helped thousands of people over the years open coffee shops. We’ve seen firsthand what

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why do coffee shops fail?

Why Do Coffee Shops Fail?

Starting a coffee shop …of your own is a dream to a lot of people. Who doesn’t like coffee? (No friend of ours, we say!) In this article, we will be discussing the elephant in the room when people think about opening their own coffee shop. They oftentimes fail. When starting a coffee shop, it’s

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Busy cafe

The Importance of an Employee Handbook

How do you train and develop memorable employees? That is the importance of having a well-thought-out  Employee Handbook “I used to manage a coffee shop. The owner tasked me with writing an employee handbook that ended up taking weeks of my time and I’m not even confident I did that great of a job. It’s

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coffee shop startup c

How Much Does It Cost To Open A Coffee Shop?

Lots of people come to us with the question: How much does it cost to open a coffee shop? In general, like most things, it depends. That said, we have some answers and tips to help you understand how much it’ll cost YOU.  A version of this article was first published by James Harper on

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coffee shop owners biilings montana

Joel & Peggy Gargaro

Rock Creek Coffee Roasters Billings, MT A great business starts with a great foundation and Bellissimo Coffee Advisory helped us attain a solid foundation and a sense of belonging in the Specialty Coffee Industry. Rock Creek Coffee Roasters opened its doors in August 2004 and we owe much of our success to their knowledge and

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coffee kiosk

Coffee Carts & Kiosks

It was the winter of 1993 and I was 15 minutes late to work, opening shift at the small espresso cart I worked at part-time located in front of a large grocery store. It was cold out, but I was eager to start working. I loved that little cart. This was my first job as

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Investing In Your Baristas: Hiring & Training A Great Team

For all of you shop owners and managers out there, it is important to understand the responsibilities of coffee shop hiring – ie. finding a great barista, a great supervisor, or manager to work in your operation. Your employees will be making all of your beverages and food items. You must hire people who share

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job interview at a coffee shop

Interview Questions for the Specialty Coffee Industry

Turnover in employees in the service industry can be quite high, but the right questions can help you find a good, lasting fit for your team. Whether you’re hiring for a leadership position or entry level, these interview questions will help make the hiring process go smoothly, quickly, and efficiently: Phone Screening Questions Are the

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Coffee Shop sign

So You’re Opening a Coffee Shop…

Start-Up Timeline and Checklist for a New Retail Coffee Business Starting a new business takes time, careful planning, and budgeting. Just figuring out where to begin can be a daunting task! We’ve put together a rough timeline for those looking to take their first steps in opening your specialty coffee shop: Coffee Workshops and barista

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The Definitive Guide on How to Open a Coffee Shop

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The Definitive Guide on How to Open a Coffee Shop

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