Fully customizable,
coffee-specific employee handbook

Know exactly what you need to include to protect your business, and streamline your management’s needs. 

  • HR and Lawyer Revised
  • Made by coffee shop owners for coffee shop owners
  • Takes no time at all
"saved me so much time and trouble. The very first problematic employee I had, all I had to do was point to the manual to correct the situation."
even keel coffee co
Jennifer Jenkins
Owner, Even Keel Coffee

Are You Looking For Consistency In Your Coffee Business?

Managing employees can be really frustrating. It’s difficult to leave your business in the hands of other people. No matter how hands-on of an owner you’d like to be, if you have people representing your business, they need to know what is expected of them. After all, it’s your business, not theirs. You will always be more invested in the success of your coffee shop than your employees will be. 

An employee handbook is vital for the success of your business. Without guidelines to follow, or rules to keep positions in check, there will always be wiggle room in the rules, confusion about policies, squabbles amongst employees, and ultimately, an inconsistent deliverable and experience to provide to your customers. 

How will your staff know what is expected of them?

One of the most important reasons for having an employee handbook is the sheer effectiveness of establishing consistency amongst your cafe, and ensuring that every customer receives the same positive experience as the next. Furthermore, if one employee is doing their job by the book, and another isn’t, you’ll have concrete evidence and proof of sitting them down and saying, “here is what you’re not doing.” 

An employee handbook template is for you, when:

Your customers don’t know what to expect when they enter your coffee shop – and you can’t be there 24/7 to police the place;

You’re receiving complaints that certain employees aren’t performing certain aspects of their job, but you don’t have a firm reason to discipline them;

You need to establish policies around the way things are done, and rules that everyone must follow.

It would take your manager away from their other responsibilities to sit down and write one themselves. This saves many hours of labor! 

…or when you just know that you need a handbook, and you don’t have the time to write one yourself. 

What You’ll Get

After purchasing, you’ll receive an email with an attachment of a fully customizable Microsoft Word document that has been vetted by HR Specific Lawyers that cost us over $4,000 to create

You could simply add your company name and logo to the files, print and staple and have a fully fleshed out set of employee standards and guidelines within minutes. Want to add something? Simply click in, make the changes you need, save and you’re done. 

No need to worry if you’re forgetting anything important – we’ve taken care of that for you. 

What others say about our employee handbook template:

"It has been incredibly useful and the best investment of a couple hundred bucks I've ever spent. I was a manager of another cafe years ago, and it took me weeks to finish our employee manual (and even then, it wasn't very good). The Bellissimo team really came through with this one. 10/10 would recommend."
Anthony Bianco
John Mayweather
Missoula, Montana

How It Works: 

1. We email you the employee handbook in Microsoft Word format. Open directly in either Microsoft Word or Google Docs

2. On the front page and headers of the template, you simply add your company’s name and logo

3. The sections and policies are already written for you! Simply read, make any changes needed. See something not in there that should be? Add it! 

4. Print, staple, and distribute amongst all employees and future new hires. 

5. Instruct your manager to be sure that all employees adhere by the policies and procedures written within the handbook. Now you have the rule of law. 

A few of the sections covered inside:

  • Standards and Conduct
  • Harassment & Discrimination
  • Team Member Communications
  • Terms of Employment
  • Breaks and Meals
  • Substance Abuse
  • Building Security
  • Dress Code & Personal Hygiene
  • Workplace Accident Coverage

Developed & Templatized by HR Professionals and Coffee Shop Entrepreneurs

Over the course of 30 years of coffee entrepreneurship, managing over 7 cafes, and starting a coffee and education business, we’ve learned a ton about the importance of having employee guidelines and policies in which to hold your employees accountable for their actions and policies to hold people to. We’ve worked with HR professionals and lawyers to craft this very same employee handbook that we use in our cafes, and have made it available at a much lower price to save other coffee shop entrepreneurs the hassle and trouble we’ve gone through to create it. With a one-time investment, you can save yourself and your management many hours of labor and trouble of having to create a handbook of your own. Simply purchase, download, and edit as needed. Or don’t, take our policies straight as they are and you’re done in 5 minutes. 

bruce milletto
Bruce Milletto
Founder
matt milletto
Matt Milletto
Vice President

Why This Is Probably The Best Investment You Can Make

Every customer interaction has the possibility to be a lifetime customer that will provide your coffee shop with thousands of dollars over the course of their lives. This is why it is so important to have consistency amongst your employees, and it’s almost impossible to achieve consistency without ground rules and policies to abide by.

By providing a framework for your employees to live by, there will be a set foundation of how they interact with customers, and amongst each other to create a cohesive, happy work environment that ultimately the customers WILL notice. Furthermore, if you’ve ever managed a team of people without a handbook, you’ll surely understand the headaches that can easily be prevented with this simple, small, one-time investment. We are here to help you – trust us, this employee handbook is designed to make your world a million times simpler. You won’t regret it. 

Set your coffee business up for success

  • Simple, effective, and easy to edit as needed
  • Lasts forever
  • Delivered instantly
Employee Handbook

$495. Download Instantly.

*Copyright Bellissimo Coffee Advisors. The employee handbook is designed as a tool to help coffee shop entrepreneurs and is meant for one company’s use only.