A white ceramic coffee mug with latte art inside.

Employee Handbook Template

$499.00

This comprehensive employee handbook template is designed specifically for retail coffee businesses. Created and refined by experts in both retail coffee and human resources, this handbook template is perfect for your retail coffee operation. Delivered as a templatized document, our handbook is fully customizable to fit your unique needs.

PLEASE NOTE: All documents within the Employee Handbook are meant to serve as templates. These documents are not meant to serve as finished products. We encourage you to thoroughly read through each document and edit them to fit within your company’s guidelines and values.

A Coffee Shop Employee Handbook

The First Time You Need An Employee Handbook, It’s Already Too Late

No coffee shop owner sets out to have problems with employees. When you’re just starting out, an employee handbook can seem unnecessarily formal. But that mindset is setting you up for massive headaches later on. Having an employee handbook from day one is instrumental to building a healthy team in the long run.

Consistency Bundle

Consistency is one of the most valuable things you can bring to your employees, customers, yourself. Preempt legal trouble, set clear expectations, and motivate customers to keep coming back. Your employee handbook and operations manual are the rocks you build a healthy and less stressful coffee shop experience on. This bundle includes: 

Employee Handbook Template
Operations Manual Template

$848 $636

Bundle for a discount

Why choose our business plan template?

Trusted by Over 300 Coffee Shops

Our template has formed the basis for over 300 coffee shop’s employee handbooks, saving thousands of hours of labor and stress.

“Saved me so much time and trouble. The very first problematic employee I had, all I had to do was point to the handbook to correct the situation.”
even keel coffee
Jennifer JenkinsPortland, OR

Reassurance from Professionals Who Have Made Hundreds of Employee Handbooks

Making good employee handbooks is hard. We used to create them as consultants, and it always took hours upon hours. Now, we offer our template to all coffee shop owners at a fraction of the cost. It includes all the essential sections, so you can be sure nothing is going amiss.

“I was a manager of another cafe years ago, and it took me weeks to finish our employee manual (and even then, it wasn’t very good). This has been incredibly useful and the best investment of a couple hundred bucks I’ve ever spent.”
Anthony Bianco
John MayweatherMissoula, MT

Stay ahead of problems

Setting clear expectations from as early as your first hire means there is no ambiguity about your policies as your team grows. It also ensures you can avoid awkward conversations about things like lateness, phones, or dress code. Once it’s in your handbook, you can always refer back to it.

Avoid legal trouble

Our handbook template can help you develop a crucial tool to settle labor disputes before they spiral out of control. A fully fledged labor lawsuit can sink an entire coffee operation. Don’t let it happen to you.

What You’ll Find Inside

Introduction

We Support Each Other
Changes in Policy
Employment Applications
Employment Relationship
Team Member Defined
Team Member Status

Standards of Conduct

Harassment and Discrimination Free Workplace
Team Member Representation
Substance Abuse
Social Media
Internet and Cell Phone Use

Team Member Communications

Staff Meetings
Updates and Information
Open Door Policy

Employment Policies

Non-Disclosure of Confidential Information
Outside Employment
New Team Member Orientation
Punctuality and Attendance
Employment Termination
And much more

Compensation Policies

Wage and Salary Increases
Timekeeping
Overtime
Paydays

Benefits and Services

Leave
Civic Responsibility
Holidays
Workplace Accident Coverage
Health Insurance
Team Member Discounts

Essential Documents Bundle

You may not realize it now, but one of the keys to a successful coffee business is writing things down. This bundle gets you the three most important documents for opening and running your business. Clear up your concept, avoid legal battles, and ensure a great customer experience. You’ll get: 

Presentation Business Plan Template
Employee Handbook Template
Operations Manual Template

$1347 $869

Bundle for a discount

Ready to get started?

Purchase and start customizing

What Our Clients Say

The knowledge that we gained at Bellissimo inspired us to aim for the highest levels of coffee excellence, so we decided to train our staff to compete at barista championships. Our baristas won 7 consecutive national barista championships (from 2008 to 2014). Then, at the World Barista Championship they took top honors winning 1st place in 2011, reaching Finals twice (2013 and 2014) and the Semifinals 2 times as well (2010 and 2012).

- Frederico Bolanos
Viva Espresso

Rock Creek Coffee Roasters opened its doors in August 2004 and we owe much of our success to Bellissimo’s knowledge and professionalism. We attended their Barista training course just 4 weeks prior to opening our doors. This was a great help in developing consistent, quality drinks from day one.

- Joel and Peggy Gargaro
Rock Creek Coffee Roasters

Bellissimo helped us gain a better understand of specialty coffee. We already had the passion and drive to do our best, but Bellissimo helped give us the basic tools, knowledge and understanding of how to put it all together. Without Bellissimo, we wouldn’t have had the skill-set to be ready for all that happens when the doors are open. Every day is learning for us, and that is a good thing.

- Aaron Olsen and Kim Anderson
Handlebar Coffee Roasters

I wanted to learn about the coffee business and have some hands-on experience to help me determine if I’d like to have a coffee business. I had sooooo much fun this week. The people who work here are all friendly, knowledgeable, inspired, and encouraging!

- Kristen Denney

I had a really great time last week and learned SO MUCH in such a short amount of time. I definitely feel more confident and prepared to take on my own coffee shop in the near future thanks to you guys!

- Ryan Leckie

Founder Coaching and Consulting

We have been there and done it. Growing a business as a legacy business, or exploring a profitable exit? We are founders and know the importance of cohesive stability in business. We’ve worked in partnerships, family business and with investors, private equity and beyond. We can help you no matter what stage you are at with growth and long term planning.

Concept Development and Startup Planning

We’re ready to work with you from step one to help refine and plan your business. We have helped everyone from serial entrepreneurs opening multiple locations at once to mom and pop duos opening a small coffee cart. Come to us when you want to make sure to avoid any pitfalls in the coffee industry.

Business Evaluation and Optimization

This is the perfect service for when you need to review your business and format a plan for increased profitability and productivity. We will customize our service to fit your concerns, which may be some of the following: Menu | Pricing | Monthly sales | Profit and Loss Statements | Labor and Employee Scheduling | Inventory | Purchases and Ordering Systems | Rent Factor | Hard Expenses | Marketing Strategies | Promotions | Sales Growth

In-Depth Equipment Recommendations

Our trainers and technicians are ready to provide you with cutting edge equipment recommendations tailored to your coffee shop. We are also often able to secure discounts for our clients.

Professional Barista Training

Are you looking to increase the skills or your baristas and management team? We can arrange custom sessions in our lab or on-site training to work with your staff on the technical skills needed to produce high-quality espresso beverages.

Marketing and Social Media Planning

We’ll help you create a plan and style guide unique to your shop that will take the guesswork out of growth. Gain new customers and retain your regulars.

Virtual Strategy and Training Sessions

Meet with your company’s executive and planning committees to develop new strategies or refine old ones.

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