Interview Questions for the Specialty Coffee Industry

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Turnover in employees in the service industry can be quite high, but the right questions can help you find a good, lasting fit for your team. Whether you’re hiring for a leadership position or entry level, these interview questions will help make the hiring process go smoothly, quickly, and efficiently:

Phone Screening Questions

  1. Are the hours mentioned acceptable?
  2. Do you have any conflicts with the days and hours of the shifts?
  3. Do you have a reliable way to get to and from work?
  4. Are you available to start on this date?

Sample Interview Questions

  1. Tell me about a difficult situation at work, how you got through it, and what you learned.
  2. What are your three strongest qualities, and three areas you could make improvement in?
  3. Tell me a little about yourself.
  4. How did you hear about this position?
  5. What do you know about our company?
  6. Where do you see yourself in five years?
  7. Why are you leaving your current job?
  8. What are you looking for in a new job?
  9. How would your supervisor and co-workers describe you?
  10. Why was there a gap in your employment?
  11. How do you deal with stressful situations?
  12. What do you like to do outside of work?
  13. Give me an example of a time at work when you went above and beyond the call of duty.
  14. What kind of goals would you have in mind if you got this job?
  15. Tell me about your proudest achievement.
  16. If you were interviewing someone for this position, what traits would you look for?
  17. What’s the last book you read?
  18. Who are your heroes?
  19. If you could choose one superhero power, what would it be? Why?
  20. If you could be anywhere in the world right now, where would you be? Why?

Sample Reference Questions

  1. Would you rehire this employee?
  2. Can you confirm the dates, position, and responsibilities of the individual?
  3. Can you describe the individual’s performance?
  4. What are the individual’s strengths and weaknesses?
  5. Why did the candidate leave?
  6. Is there anything else I should know about the individual?
  7. What was your relationship to the individual?

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