Say you’re about to open a coffee shop or maybe even just opened. It’s a busy time and you’re making sure everything is just right. One of the biggest mistakes that new coffee shop owners make is taking employee development for granted. Everyone talks about employee handbooks (which are vital), but having a well thought out …
Once you’ve hired the right person, how do you develop them into a good employee? There are some basic philosophies about Management Skills that all coffee shop owners need to understand. The first thing you need to realize is: the strong-arm style of management just doesn’t work! If you declare yourself supreme tyrant, if you are …
Coffee shop design Design is an integral part of operating a specialty coffee business. Aside from coffee, what other reasons do people have for visiting a coffee shop? Ambiance and environment play a huge role in attracting customers through your doors. We’ve helped thousands of people over the years open coffee shops. We’ve seen firsthand …
So, you want to learn How To Start a Coffee Business If you’re going to spend any amount of money and you’ll need to protect that investment by being as well-educated as possible about every aspect of the business. You will want to learn how to be the best barista in order to serve a …
Starting a coffee shop …of your own is a dream to a lot of people. Who doesn’t like coffee? (No friend of ours, we say!) In this article, we will be discussing the elephant in the room when people think about opening their own coffee shop. They oftentimes fail. When starting a coffee shop, it’s …
How do you train and develop memorable employees? That is the importance of having a well-thought-out Employee Handbook “I used to manage a coffee shop. The owner tasked me with writing an employee handbook that ended up taking weeks of my time and I’m not even confident I did that great of a job. It’s …
Lots of people come to us with the question: How much does it cost to open a coffee shop? In general, like most things, it depends. That said, we have some answers and tips to help you understand how much it’ll cost YOU. A version of this article was first published by James Harper on …
It was the winter of 1993 and I was 15 minutes late to work, opening shift at the small espresso cart I worked at part-time located in front of a large grocery store. It was cold out, but I was eager to start working. I loved that little cart. This was my first job as …
For all of you shop owners and managers out there, it is important to understand the responsibilities of coffee shop hiring – ie. finding a great barista, a great supervisor, or manager to work in your operation. Your employees will be making all of your beverages and food items. You must hire people who share …
Investing In Your Baristas: Hiring & Training A Great Team Read More »
Turnover in employees in the service industry can be quite high, but the right questions can help you find a good, lasting fit for your team. Whether you’re hiring for a leadership position or entry level, these interview questions will help make the hiring process go smoothly, quickly, and efficiently: Phone Screening Questions Are the …
Interview Questions for the Specialty Coffee Industry Read More »